Best practices for hard conversations | Shelterwell

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LiveSteady

Shelterwell's LiveSteady Program

Shelterwell's LiveSteady Program

Introduction

Introduction- What to expect

Lesson 1 - Your Money

Lesson 2 - Finding a Rental

Lesson 3 - Navigating the Application Process

Lesson 4 - Taking Care of Your Living Space

Taking Care of Your Living Space
Lesson Three Review
Welcome to Lesson 4: Taking Care of Your Living Space
Today's Goals
Step One: Moving in
The walk-through process
What should you bring?
If you notice something, say something
Keep records
Move-In Checklist
Step two: Understand your responsibilities
Tenant Repair Responsibility
Landlord Repair Responsibility
Oklahoma's Landlord Tenant Act
Oklahoma's Landlord Tenant Act Continued
Responsibility + Example 1
HVAC Example
Dog Example
Pest Control Example
Unknown Intruder Example
Water Damage Example
Gas Bill Example
Smoke Detector Example
Light Bulb Example
Carpet Example
Tricky Situation
Step Three: Caring for your space
Why caring for your space is important
Regular maintenance tasks
Budget-friendly cleaning supplies
Cleaning tips
Five Things Tidying Method
Five Things Method
Next Steps
Collecting versus Hoarding
Step Four: Repair requests
What should you do if something needs to be repaired?
Maintenance Request Form
What should you do if a landlord does not make a needed repair?
Repair Steps
Unresolved Maintenance Notice
What should you do if your landlord does not provide essential services?
Notice of Termination of Lease Due to Uninhabitable Conditions
Landlord Entry
What we learned today
Taking Care of Your Living Space Quiz
Coming Up

Lesson 5 - Moving Out

Moving Out
Lesson Four Review
Welcome to Lesson Five: Moving Out
Today's Goals
Step One: End or renew your lease
What to know before moving out
Your lease is ending and you want to stay
Your lease is ending and you don't want to stay
Section 8 notification
Your lease is ending and your landlord doesn't want to renew
Month-to-Month Lease
How to give written notice
Step Two: Pack and clean
Keep, Discard, Donate
Before you go
Move-Out Cleaning Checklist
Move-In/Move-out Checklist
Security Deposit
Housing Rights for Domestic Violence Survivors (LTA)
Housing Rights for Domestic Violence Survivors (VAWA)
Step Three: Understand the eviction process
An eviction is a legal process
Eviction is a legal process part 2
What causes an eviction to be filed?
The Eviction Process
Notice to Quit
Eviction Summons
Legal Representation
At Court
Navigating the Eviction Process Video (4:10)
Outcomes
Lock-Out Notice
Mediation
What we learned today
Moving Out Quiz
Coming Up

Lesson 6 - Communication Skills

Lesson 7 - Overcoming Challenges

Overcoming Challenges
Lesson Six Review
Welcome to Lesson Seven: Overcoming Challenges
Today's Goals
What are perceptions?
Perceptions and communication
Clear is kind
Factors that influence perceptions
Past experiences & current perspective
Understanding ACES with Nadine Burke Harris Video
Things to Remember
ACE Assessment
Understanding Stress
Self-Care Strategies
Resilience
Building resilience
Where to Begin
Things to End
Minimize the impact
Overcoming Challenges Quiz
You can do it!
You did it!
Curriculum Survey
What's next?

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Best practices for hard conversations

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